Who rates the providers?

Last Updated: February 6, 2015May 30, 2023

Short Answer

The providers on Squaremouth receive ratings from customers who have purchased a policy with the provider and have rated the provider based on their customer experience. 

More Detail

The customer ratings grade the providers based on the service that was provided to the traveler before their trip, during their trip, and throughout the claims process. While ratings are not required, we encourage you to leave a rating or review of the provider.

This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!